안녕하세요.

누락의 경우는 포장 cctv 확인 검수 작업이 소요되기에 4~5일 정도 더 소요될 것으로 예상됩니다.

불편함을 겪게 된점 죄송스러운 마음 전해드리오며, 넓은 아량으로 양해 부탁드립니다. 

감사합니다. 

[ Original Message ]

I have inquired on the site many times because the ordered item has not arrived normally, but there is no reply or answer at all. The payment has already been completed, so I want you to contact me to ship the product that has not arrived or refund the amount that has not arrived. I haven't heard from you at all, so I feel doubtful whether you have received an inquiry from us or whether you can respond properly. I want you to do something.