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Title shipment on hold in KQ shop
Posted by J**** (ip:)
  • Rate 0points  
  • Date 2024-02-03 22:35:23
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Hi, 


I checked today the status of Order Number : 20240111-0027773 and it was tagged as delivered but I HAVEN'T RECEIVED the package.

Please update properly status of the parcel. Again, as per DHL the parcel is still on your custody. Please track the order properly.


For your immediate assistance and correction on this.


Thank you.

 




[ Original Message ]

I would like check in status of delivery for this order number 

Order Number : 20240111-0027773

DHL Tracking Code: 5584426912

Checked with DHL as of today that you haven't  handed over to them since January 24, 2024.( Attachment 1 & 2)

Again, I will not use the cancelled imagepicket payment link since I already ordered a different batch of image pickets and already received the image picket items.Attached is the proof of the order and delivery ( Attachment 3 and 4)

Kindly process completely the Order Number : 20240111-0027773 and do not include the cancelled image pickets (the one you cancelled due to wrong pricing) so the shipment will start to progress.

For your immediate action and assistance on this.



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